FinX Agency Banking

Banking Beyond Borders

FinX platform allows users to offer the full range of transactions directly by themselves or through assistance through agents. This includes-
  • Cash deposits (cash to account)
  • Withdrawals (account to cash)
  • Money transfers including cash to cash transfers
  • Account to account payments
  • Loan repayments & bill payments.
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Empowering Financial Inclusion and Comprehensive Customer Services

Using FinX Agency Banking agents can on board new customers, perform KYC by capturing the customer ID and customer photo and submit it for verification and even open accounts on their behalf. Once enrolled, the solution allows agents to offer the customers a complete range of agency banking services, including access to mini statements and balance inquiries, customer PIN change, cash withdrawal, issue a card or print a receipt.

Key Features

Enabling Access to Full Banking Services for All Customers Through Agent Assistance

Interactive Business Dashboards

Agents can monitor their business health in terms of keeping a close watch on sales and revenue.

Enable Agents for Financial Services

Based on Agent type, an Agent can offer financial services like account opening, deposits, transfers, withdrawals, insurances etc.

Value Added Services

Agents can earn lucrative commissions by selling various value-added services like airtime, recharges, coupons, electricity tokens etc. You can avail commissions in real-time basis.

Dynamic Pricing through in-built Billing Engine

The powerful billing engine gives the flexibility to revise pricing and run new promotions or to set commissions based on multiple parameters such as the agent’s profile, location etc.

Float Management

Agents can easily manage their float/e-Value/Cash Value through standing instructions. Based on the thresholds, system sends the reminder to top-up their float.

Two Factor Authentication for Security

Each Agent is assigned with a unique login and transactional password. No transaction can get processed without entering the unique transactional password.

Key Business Benefits

Additional Delivery Channel

Agent Banking is an additional delivery channel that enhances the convenience and outreach of affordable financial services to an underserved segment of the population in a very cost-efficient manner.

Cost Saving

The cost of opening branches or setting up ATMs in remote locations tends to be high and Agent Banking offers a more cost-efficient solution by leveraging networks of existing retail outlets.

Grow Client Base

By providing services through a network of agents, financial institutions can more easily register new customers or open new accounts online. As a result, a financial institution does not only need to rely on their existing branch network and staff to acquire new customers.

Increase Revenue

Financial service providers can easily expand their reach without being limited by their existing branch network and can reach new areas and new customer segments. As a result, transaction volumes and revenue will increase.

Rapid Deployment, Rapid Return

FinX has been designed to seamlessly and quickly integrate into virtually any infrastructure. It has a range of pre-configured online, offline and real time options for integrating with service providers, money transfer processors, core banking systems, card management systems and other solutions.

Inclusive Banking for all

Harness the Power of FinX for Unmatched Financial Inclusion and Customer Convenience

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Frequently Asked Questions

The FinX agency banking solution transforms financial services by using a network of agents to extend the reach of financial institutions, enabling them to offer various banking services, including cash transactions, bill payments, and account management. This empowers agents to onboard new customers and ensures a seamless and inclusive banking experience.

FinX Agent banking software enhances the efficiency of financial institutions by streamlining service delivery through an agent. This reduces reliance on physical branches and allows institutions to reach a broader customer base. FinX Agent banking software offers rapid deployment and integration with existing infrastructures, enabling online and offline service delivery. Automation of processes like customer onboarding and transaction processing minimizes errors and speeds up service delivery. Interactive dashboards and dynamic pricing mechanisms empower agents to optimize operations in real-time, maintaining high service quality and responsiveness.

FinX agency banking solution helps institutions reduce costs by eliminating the need for extensive physical infrastructure. It leverages existing retail networks, empowers agents as extensions of the bank, and supports real-time integration with core banking systems and other financial services, ensuring cost-effective operations. The dynamic pricing and billing engine within the solution allows institutions to optimize commission structures and promotional offers, reducing operational costs and maximizing revenue potential.

FinX agency banking improves customer service by bringing banking services closer to customers in areas where traditional banking channels are inaccessible. Agents offer personalized assistance with transactions such as cash deposits, withdrawals, money transfers, and bill payments. The FinX agency banking platform supports a wide range of services, including customer onboarding, KYC verification, and account management conducted by agents. Additionally, the platform’s features ensure that transactions are secure, transparent, and tailored to the customer’s needs. By offering a comprehensive suite of services through a network of agents.

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