Fintegration

Finance, Financial Inclusion, FinTech, Fintegration, Payment Banks

PAYMENT BANKS: BANKING, THE CASHLESS WAY

Payment Banks is the concluding part of the series. As a prelude, may I suggest, to read part one of this series, ‘How wallet helps in Last Mile Banking’. There has been a surge in the number of digital wallet service providers which have started offering their own Payment banks. It is the right pursuit for India to bring around 300 million unbanked individuals to the mainstream monetary flow. Being hailed as a major push for financial inclusion in the country, the RBI granted ‘in-principle’ approval of setting up Payment Banks. Speaking at the launch event of the PayTM Payments Bank the Union Finance Minister Mr. Arun Jaitley said and I quote: “This expands the horizon of financial inclusion in the country. The chain reaction is visible now and the habit of dealing only in cash is gradually changing. We are all nudged into a system where convenience and security require switchover”. “Payment banks will change the way people think, change the way they keep the money, where they keep the money, the way they pay.” These are the new entities formed by the RBI keeping in mind the needs of small-scale businesses, low-income households, and vast migrant labor population. They are mostly like the traditional banks, with few key differences. The main difference is that they have a current deposit limit of 1 lakh per customer, unlike normal banking which holds no limit on deposits. Payment Banks caters to the customer’s banking needs through mobile/SmartPhones rather than traditional ‘brick and mortar’ branches. One can avail services such as net banking, mobile banking or getting an ATM or a debit card. They cannot, however, provide their users with credit cards or give loans. ‘Banking on each other’ these payment banks have collaborations with large-scale banks, allowing their users to make transactions via their ATMs and offer other financial services. They also offer interest on the deposits made in the savings account, with the mandatory minimum being 4% as per RBI guidelines. RBI issued licenses for opening these payment banks to only 11 out of 41 applicants. Bharti Airtel was the first one to open live payment bank in March 2017 followed by PayTM and India Post. RBI ensured that this initiative serves it’s intended purpose by making a rule that 25% of the total branches of payment banks must be in rural, unbanked areas. Why are Payment Banks in vogue? Despite the strict guidelines issued by RBI and the limit on earning model due to no lending, payment bank’s licenses are still being sought out by the biggest names in the industry. With India being on the verge of being a digital country, payment banks offer the reach that traditional banks cannot. Almost everyone keeps a Smartphone nowadays, which are becoming a one-stop solution to all needs of a person, this was bound to happen. Payment banks are taking further what digital wallets started, i.e., cashless economy. Why should you welcome Payment Banks? Ever since mobile set and data became affordable and the government started taking up more initiatives for providing financial inclusion to the last mile, the way people handle their financial transactions has started to evolve. With Payment Bank entities giving a further boost to ensure better financial inclusion, it’s a step forward to include ‘one and all’. Going by the likely adoption pattern of the key market segments and the key driving factors like: The rise of usage of Smart Phones Increased mobile internet user base The tremendous growth in e-commerce market in India Easy and Convenient, ‘while on the go’, ‘wherever you go’ Enhanced security features Providing more than ‘core services’ anytime – anyplace, payment banks are hailed as a much-needed step in the direction of financial inclusion for the last mile. Major Payment Banks in India Source: Payment Banks: What’s on a platter Each of the Payment Banks had a distinguished advantage prior to opening their respective payment banks. They are now, trying to make it to the top in this race by drawing the best out of their already established resources, and reach amongst people. Airtel Payment Bank The first to open its payment bank, Bharti Airtel was also the one to provide the largest interest rate on deposits in its initial days. Airtel has about 1.5 million retailers across the country which can serve as banking points too, in future. At present, there are about 4 lakhs of such banking points which is more than the number of total ATMs in India. It has UPI transfer feature in it for transfer of funds between various bank accounts. Along with a MasterCard, it also provides a digital debit card without any charges. Opening an account is very easy and happens almost instantly. You can do so with the help of your Aadhaar card and fingerprints only. It provides free accidental insurance of 1 lakh to all its account holders and 5.5% interest rate per annum. When you open an account with Airtel Payment Bank, your mobile number becomes your account number. PayTM Payment Bank PayTM has the largest customer base for digital banking via its wallet.  It gives an interest rate of 4% and targets having 1 lakh outlets all over the country by the end of 2018. With PayTM payment bank, you can open a zero balance account. It also provides fixed deposit facility along with a free digital Rupay debit card. You can also get a physical card for an applying fee of 125/- with 100/- maintenance per year afterward. With PayTM Payment Bank, you get a free insurance cover of 2 lakhs when you open an account. You can open an account by simply downloading the app. But to be able to use all the features completely, you have to get your KYC done. India Post Payment Bank India has more than 1.5 million post offices all over the country, about 90% of which are in the rural areas. This puts India Post payment banks at an upfront as compared to others. It is also

Finance, Financial Inclusion, FinTech, Fintegration

No bank is an Island – Fintegration is the key. Welcome to the era of Digital Banking

The buzz around fintech has gained substantial attention of traditional financial institutions, startups, venture capitalists and regulators. Banks and regulators are hard-pressed to revisit their operating model and policies respectively to create a conducive environment of collaboration and dynamism amidst the participants in the fintech ecosystem. – FinTech in India, A Global Growth story by KPMG & NASSCOM  Financial Services and Technology:  The world today is witnessing the phenomenal unprecedented occurrence between FinTech and Banks – Fintegration Redefining FinTech Transformation – Fintegration As the saying goes-“Every coin has two faces”, The FinTechs and the traditional banks have their respective merits and their own limitations. To build on their common business interests and to eliminate their weaknesses, collaborating logically,  so that together they can explore potential needs of customers and deliver, is the ‘need of the hour’. “Banks that do things well are our allies, but banks that do things badly are our competitors. We are in the same sector and we should move forward together.” This statement by Alfonso Sainz de Baranda, from Ahorro.net, on how fintech startups should interact with the traditional financial institutions, clearly summarizes the ‘should be’ relations between the most traditional financial entities and fintech startups to have a  strategic and streamlined partnership –   Fintegration.     THEN & NOW : Why Collaborate? THEN: 2010-15 Scenario To better understand the rationale behind the collaboration of Fintech and traditional banks, referring to The Economist Intelligence Unit Survey 2015, also titled The Disruption of Banking, the survey reported the findings of more than 100 bankers and fintech executives across the globe. It stated the advantages and disadvantages of both sides and their impact on each other. The following were the key findings: Dominance Remains with Banks: While 33% of bankers predicted that in the next five years the era will be of  ‘FinTech+Bank’ , 46% FinTech executives confirmed that banks will continue to dominate.   FinTech lacks Legacy and Funds: 27% fintech respondents believe that they lack risk management experience, and 25% think that they do not have the necessary investment capital. The percentage of executives who believe that they have limited product line and lack legacy systems were 34% and 33% respectively. The absence of Strategic vision with Banks: 49% of bankers believe that banks lack clear and strategic vision for digital. Also, around 38% think that banks do not harness a culture where they can adjust to rapidly changing ecosystems. 42% agreed to danger of security breaches with banks as the main weakness. Both Sides Compliment each other: Amusingly, both fintech and banks have complementary strengths and weakness. NOW: 2017 Scenario To understand the rationale behind the collaboration of Fintech and banks, which is still going strong, let’s look at the “World FinTech Report 2018” survey, conducted by Capgemini. Highlighting successful Fintegrations, ING Bank and Scalable Capital, it suggested that: ‘An alliance between traditional financial institutions, like Bank and FinTechs has become the need of the hour. The blend of their respective competitive advantages and disadvantages perfectly complements each other.’ Further, the report states that FinTech growth has been exponential since 2010. The end of Q3 2017 saw them grow by engulfing more than 7,500 deals and raising USD 109.8 billion. Reinstating on the above point the report states that during the survey more than 55% FinTechs agreed that they would love the relationship as that will enhance- Visibility for them, Economies of Scale, Customer trust, and Distribution Infrastructure. In addition, more than 75% of FinTechs confessed collaboration with traditional financial firms as their primary business objective. The banks, also attracted to the technology wizards, support the alliance. The same is evident when Benoit Legrand, CEO, ING Ventures and Global Head FinTech (ING), said and I quote: “ING should be freeing up time for its clients. For example, with our partnership with Kabbage, we can now offer loans to Small Businesses in less than 10 minutes. This is a great illustration of how a bank and a FinTech can effectively partner” The perfect collaboration can be defined as the one which synergizes and reinforce their strengths and quash their weaknesses. It creates a single entity which can deliver results that they individually cannot. With the perfect combination of Bank’s Scalability, Risk Management, Regulations, Infrastructure, Brand recognition, Customer Trust, Investment Capital, Acquainted with Compliance, Acclaimed distribution network and Legacy system to name a few….. along with FinTech’s Innovation, Agility, Infrastructure built for digital, Innovative new products, Data Handling, Reduced cost and Speed to name a few….., we can build a strong collaborative partnership like never before. Win-Win for All With Fintegration,  it’s a win-win for all, from banks and FinTech firms to individual and corporate customers. The key benefits can be summarized as: a. Benefits to FinTech: They can scale their business and hence confirm a substantial ROI. Ramp up millions of customers with speed. They will receive investment capital to scale-up their business. Better the risk management. Widen their customer reach and penetration b. Benefits to Banks: Will have innovative products in their basket of services to offer to customers. Will deliver products which will certainly give superior customer experience. Launch newer customer-centric products. Reduce the transactional costs. Enhanced efficiency. Elimination of intermediaries. c. Benefits to Customers: High-levels of products, services, and solutions. Functionalities with high speeds. Reduced risk. Services and products in a secure ecosystem, and governed by authorities. Innovative products at their doorstep or directly into their hands or fingertips.   Fintegration across the Globe The collaboration between FinTechs and banks are not the talk of future, rather it’s the reality of today. Both are getting into partnerships and product integrations, direct investments and venture debts, VCs and fund-of-fund investments. There are successful Fintegrations like: BBVA Banco Bilbao Vizcaya Argentaria is a multinational Spanish bank and is the second largest in Spain. By the second half of 2016, BBVA launched its API market-place, which aims to offer other companies, startups, and developers to use eight of its APIs. Therefore, allowing integration of customer banking data with

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